The pass holder must be present at the resort for pick up with their friend. We will provide further details in late November. Days will be released each Wednesday for the following week and you can reserve as many days as your pass type and availability allow. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. A: All pass holders should book their reservations to align to their vacation stay. With all that in mind, prices for some of the biggest ski pass programs in the country, the Epic Pass, Ikon Pass and the Mountain Collective Pass, will start to rise this month. Don’t feel like waiting? Snowbasin Resort, located just one-hour north of Park City, has partnered with the industry-leading Epic Pass. Once you make a reservation for your maximum number of Priority Reservation Days, you will be deemed to be satisfied with your Priority Reservation Days and no refund will be permitted, other than due to a qualifying Resort Closure or qualifying Personal Event. Simply reserve the day you want to ski or ride, this will give you full access to ski or ride that entire day and into the night. Early Season reservations are available the Wednesday prior to Opening Day. A: The deadline to request a refund was September 17, 2020. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). We recommend guests purchase a pass to enable early access for booking reservations. A: We have announced Opening Days for our 34 North American resorts! We call these Priority Reservation Days. Lock in your Priority Reservation Days and early season skiing and riding. Don’t forget, once you are in your account, complete any actions required to activate each pass by signing any outstanding waivers or by uploading any missing photos. Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. The Epic Australia Pass is the best value season pass for Australians and connects Perisher as well as Falls Creek and Hotham with Whistler Blackcomb, Hakuba Valley Japan, Rusutsu Japan and the Best of the U.S. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. To view a list of opening dates and when early season inventory will be available for each resort, click here. If you purchased 2020/21 passes for household members at the same time that you purchased your pass, they will automatically connect to your account, by using the same email you used to purchase the passes. To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. A: Thank you for purchasing a pass! If you need to change your reservation to a different resort, you can cancel your existing reservation and book a new one if there is available capacity. You will not be guaranteed access to use your pass because you booked lodging, WHEN WILL RESORTS OPEN FOR THE 2020/21 SKI SEASON, WHY IS THERE A RESERVATIONS SYSTEM FOR THE 2020/21 SKI SEASON. Please check border restrictions before making plans. Lock in your Priority Reservation Days and early season skiing and riding. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). Reservations will be required to access the mountains. Days will be released each Wednesday for the following week, and you can reserve as many days as your pass type and availability allow. A: No, Telluride is not requiring reservations for qualifying Epic Passes. Q: What do I need to bring to the resort on the day of my reservation? DO I NEED A RESERVATION WHEN I PURCHASE OTHER PRODUCTS (LODGING, SKI AND RIDE SCHOOL)? A: Reservations for the Core Season begin on Nov 6. and can be booked throughout the whole season. Here are the easy steps to reserving your days: If you want to reserve days at another resort, repeat the process! We encourage guests to purchase in advance and then pick up the lift ticket at the ticket window. Q. Q: I bought multiple season pass products, how many days may I reserve at one time? Have two or more accounts? 2020, what a year! Please check border restrictions before making plans. Reservations for the Early Season (from the resort opening to December 7, 2020) will be released every Wednesday for the following week. Reservations are open now. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. If you're planning on using your Epic Australia Pass during the 2020/21 Northern Hemisphere season, hit the link below for more info. Please check back regularly on https://www.epicpass.com/region/partners.aspx to learn about any updates regarding our Partner Resorts. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? Once you ski or ride on one of your Priority Reservation Days, you can make a new reservation bringing your total reservations back up to 7, or the remaining number of access days on your pass. A: You are able to view and manage your reservation online in your My Account on epicpass.com. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). Reservations are open now. A: Yes. A: Yes, reservations will be required for every day of the ski season. Reservations are open now. A: As pass holders change their plans, capacity may become available at the resort and on the day you want to ski or ride. You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. Q: Can I purchase a discounted lift ticket to ski or ride on a day or at a resort where my pass is restricted or after I have used all of the included days on my Epic Day Pass or frequency product? Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. what about powder days? Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? Don’t forget, during the season, you will also be able to reserve as many week-of reservations as your pass type and availability allow. If you have reviewed all of the pass options and would like to continue with the purchase of an Epic Australia Pass, or if you believe you have received this message in error, you can proceed to make your purchase. Pass holders may have up to 7 Priority Reservation Days booked at any time (or the number of days left on their Pass). We will not be selling lift tickets during Early Season. A: Excitement for the season ahead is certainly high! ... Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards Q: I used one of my Priority Reservation Days, may I make a new reservation? Here are some tips to trouble shoot issues with your account: Don't have an account yet? The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Given the uncertainty of the situation, this is subject to change as we move forward. Q: Why are you implementing a reservation system? This season we’re all in this together. Q: Will I be able to make reservations for my entire family? Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. A: No, reservations are for a full day of skiing or riding only. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not count towards pass holders’ Priority Reservation Days for the Core Season. Epic SchoolKids passes require reservations to ski. This is where you will be able to manage or cancel your reservations. A: Lift tickets will go on sale December 8, 2020. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Q: If I am a pass holder and plan to book Lodging, should I make a pass reservation before booking lodging? If you’ve purchased products from us before but you don't know how to sign in. We will assess the winter operating plan for the 2021/22 season next year. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7, 2020. To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. Don't wait to get your pass. Pass holders will not need to make a separate reservation. Epic Pass and Epic Day Pass Holders get priority reservation access and exclusive Early Season skiing and riding. Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? For guests who have historically purchased a lift ticket, two great alternatives are our Epic Day Pass or Whistler Blackcomb Day Pass, available for purchase now. A: Epic Coverage is free for all pass holders and provides protection across a range of qualifying personal events and qualifying resort closures and has been updated for this season. The pass holder must be present at the resort for pick up. Lock in up to 7 days of reservations before the Core Season even starts. Q: Do pass holders get first access to reservations? We will not be selling lift tickets during Early Season. If you travel to our resort without securing a lift ticket, there is a chance there will be no lift tickets remaining online, and you will be unable to ski that day. Benefits. Epic Day Pass™: Epic 4-Day Pass, Epic 5-Day Pass, Epic 6-Day Pass and Epic 7-Day Pass holders will receive up to seven days of skiing or snowboarding at Sun Valley and Snowbasin as part of their total purchased days with no blackout dates. Q: Am I able to reserve days at different resorts? REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Lift tickets will go on sale December 8, 2020. However, you may be eligible to rollover your 2019/20 Pass Holder credit if you are eligible for a refund of your 2020/21 pass under Epic Coverage. The reservation system is exclusive to Pass Holders through Dec. 7 and is now live. To get your preferred days, reserve before lift tickets go on sale on Dec. 8. Week-of reservations in the Early Season and Core Season do not count against your Priority Reservation Days. A: Yes, as long there are reservations available at a resort you can make changes the same day. Snow season has arrived in Canada and the U.S.! A: Yes, pass holders with access to Whistler Blackcomb may make reservations at Whistler Blackcomb. For Epic Day Pass holders and other fixed season pass products, guests may book up to the number of days remaining on their pass less the number of Priority Reservation Days booked, as long as there is available capacity at a given resort. A: Once the reservation system launches on November 6, 2020, all reservations can be viewed under “My Account” on epicpass.com or on our resort sites. ... Epic Australia Pass; Snowbasin Premier Pass Benefits. Pass holders can begin booking their Epic Mountain Express rides on October 1, 2020 for the 2020/21 ski season. There is no need to rush to reserve your Priority Reservation Days. A: Your 2019/20 pass holder credit is not impacted by the reservation system. 2021, bring it on! With the 2021 Epic Australia Pass, you can explore them all and more for just $899, and with the peace of mind provided by free Epic Coverage. A: For your safety, we are managing on-mountain access this season. A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Once you make a reservation for your maximum Priority Reservation Days, you will no longer be eligible to receive a refund prior to December 7, 2020. Pass holders will have priority access to the reservation system to book their preferred days before December 7, 2020, and lift tickets will not go on sale until Dec. 8, 2020. Continue You will still have Epic Coverage due to a qualifying Resort Closure or qualifying Personal Event. Q: How can I register friends for Buddy Tickets and Ski-With-A-Friend days? Last chance to get your pass this season. Q: Will all resorts sell daily lift tickets? The Epic Australia Pass will remain on sale until Sunday 12 July 2020 for $889 for Adults, $499 for Students and $685 for Seniors. From the threat of bushfires to a pandemic, the odds were against us, and whilst our seasons in Victoria were cut short, we wanted to send a heartfelt thank you to everyone who continued to support us through this challenging time. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. For an overview of Epic Coverage and to view the Terms & Conditions, click here. You will receive an email confirmation letting you know your pass has been activated for those days! We will provide further details on how to submit a refund request in late November. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. For your safety, Vail Resorts will be managing how many people are on our mountains this season and implementing a reservation system that prioritises Pass Holders. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Keystone is the first resort to open, on Nov. 6. Core Season week-of reservations can be booked on a rolling basis, meaning you can make a reservation for any date over the next 7 days, so long as there is available capacity. For your safety, we are managing the number of guests on-mountain. A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. Reserve them starting Nov. 6 and before lift tickets go on sale Dec. 8. Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? You will not be guaranteed access to use your pass because you booked lodging – you must have a reservation in order to use your pass. Check the reservation calendar in My Account to see if capacity has opened up. A: Pass holders may reserve as many Priority Reservation Days as are eligible on each pass product purchased per the question above. Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. 4? Given the need to manage lift ticket sales, they will only be sold on our websites and through our call centers. A: All reservations can be viewed and canceled in My Account. Reservations are open now. While you won’t be able to make a reservation at a ticket window this season, you can make one online or on your phone to activate your pass. What Epic Pass is right for you? A season unlike any other, this winter presented our teams with unprecedented challenges. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. What about Epic SchoolKids? For our Early Season (all days prior to December 8, 2020) days will be released each Wednesday at 2 PM MST for the following week with the waiting room opening at 1 PM MST. Q: Will I have to make reservations to ski or ride, beyond the 2020/21 season? Epic Coverage. Epic Pass Club 2019/20. In addition, pass holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access at that resort on that day. If you try to reserve days online with this pass, you may receive an error "NO VALID PASS," this is only because these passes do not require a reservation. Planning to ski or ride between Dec. 8 and Apr. Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. A: No, lift tickets will not go on sale for the 2020/21 season until Dec. 8. If you're planning on using your Epic Australia Pass during the 2020/21 Northern Hemisphere season, hit the link below for more info. A: Yes, Canadian pass holders with access to resorts in the United States may make reservations at these resorts. Q: If I want to ski in the Core Season (Dec. 8 – Apr. These reservations will open up on weekly basis throughout the season. Q: I bought an Epic Day Pass or other frequency pass product, how many days may I reserve at one time? A: Skiing and riding in the early season is exclusive to pass holders this winter. Thank you for understanding! If you no longer would like to be enrolled in our Auto Renew program, you can  email one of our pass experts at seasonpass@vailresorts.com. To make that happen, we need your help. Q: How many days can I reserve at one time? Q: How are the capacity maximums determined by resort? There will not be a waiting list, reservations are first come first served. A: Pass holders may reserve the same days for everyone listed in the Family/Household within “My Account” on epicpass.com, as long as there are reservations available for all family members. *NOTE: To ensure we accommodate those who are looking to make a reservation, you will not be able to cancel or change your reservations until Nov. 17. Snow season has arrived in Canada and the U.S.! We understand plans change, but if you repeatedly miss or cancel a week-of reservations (or Priority Reservation Days booked within two weeks of the reservation date), you may lose the privilege to make reservations in advanced, for a period of time. 2021 Epic Australia Pass access starts with the 2021 Australian snow season and concludes with the 2021/22 snow season in the Northern Hemisphere. Section Title Explore EpicPass Benefits Priority Reservations for Pass Holders. Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? Ski and board year-round in four countries, all on one incredible pass… A: If you no longer plan to use your reservation, you may cancel the reservation by 12:00 am of your planned ski date. Capacity maximums will vary by resort based on the above factors and may change based on certain factors, including government regulations or operational ability. Epic SchoolKids enrollment is now closed for the 2020/21 season. A: No, as it currently stands, as an Epic Pass holder you do not have to make reservations at any partner resorts. Pass holder reservations will be required every day of the season to make sure that from holidays to powder days, guests have the space they need to enjoy our resorts safely. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Additionally, general season pass holders can make as many week-of reservations as they would like subject to availability. Will there be a waiting list? REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Beginning on November 17th, to cancel a reservation, simply click the cancel button, next to each reservation you would like to cancel. A: Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes up to 7 Priority Reservation Days. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. If you are unable to connect your pass to your account, use our chat feature online at epicpss.com in the “My Account” section of our website to have one of our pass experts assist you. To view a list of opening dates and when early season inventory will be available for each resort, click here. Use the Pass Number that was included in your confirmation email when creating your account or you won’t have your pass linked to your new account. Please only book the days you can actually ski and ride. Pass restrictions and blackout days will apply. We stayed committed to what matters most: your safety and our mountains. Prior to December 7, 2020, pass holders will have the ability to reserve up to 7 Priority Reservation Days or the number of days available on their pass up to 7 days. A: Yes, night skiing will be available at certain resorts. Passes go off sale Dec 6. Vail Resorts Australia have also extended the refund deadline date for Epic Australia Passes to July 12. Free Epic Coverage for peace of mind, and more time to make your decision. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). Passes go off sale Dec 6. The deadline to use your 2019/20 credit toward a 2020/21 season was September 17, 2020. Confirm that all members of your household are in your account and are assigned the correct passes. Breckenridge inventory will be released on Wednesday, November 11 for its opening day on Friday, November 13. In addition, you can reserve as many days as your pass allows (minus the number of Priority Reservation Days you have reserved) during the Early Season and with week-of reservations throughout the season, as long as there is available capacity on that day and you have remaining access days on your pass. Q: As a pass holder, will I have to make reservations for Partner Resorts? Last chance to get your pass this season. A: If you are unable to book the 7 Priority Reservation Days (or eligible days on your product) you prefer during the initial booking window from November 6, 2020 through December 7, 2020, you will have the option to receive a full refund for your pass and rollover any potential 2019/20 pass holder credit to the 2021/22 season. Those with an Epic Pass can begin to make reservations for this year’s ski days starting on Nov. 6. Check out our shopping guide to help make the decision easier. This discount is only available when booked directly with Epic Mountain Express. Log in using that same email and you should see your upcoming season pass in your account. Lift tickets will go on sale December 8, 2020. We will not be selling Lift Tickets for Early Season. Epic Australia Pass. Q: Which resorts will require a reservation? Once you ski or ride on a Priority Reservation Day you can make a new reservation, holding up to 7 at a time. Australia’s largest and most iconic ski resort, Perisher is now part of the Epic family. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. A: All of our 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Q: After I cancel my reservation, how long until I can book another one? As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or however many days of access are remaining on their pass(es)) at a given time. Reservations are open now. Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile, beginning on Nov 17, 2020. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. Find My Account. For Epic Day Pass products with Holiday Restrictions, the Holiday Restrictions will apply at all resorts. See the Epic Coverage Terms and Conditions for more information. These reservations will count toward your Priority Reservation Days for the core season. For more information on capacity constraints for dining, ski school and more please visit here. Q: How will the reservation system impact my credit from the 2019/20 season? To help you navigate our site on the busiest days, we've implemented an online waiting room. Click here for details. As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more, Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards. For example, if you purchase a 3-Day Epic Day Pass, you will be able to reserve up to three Priority Reservation Days. We call these Priority Reservation Days. Q: What if I do not ski or ride on the day of my reservation? Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. Q: I am having trouble accessing my account to reserve my days, what do I do? Create one now. A: If you choose to ride on a day or at a resort where your pass is restricted, or after you have utilized all of your eligible days on a frequency product, you can purchase a daily lift ticket at the pass holder discount rate through the call center, starting December 8, 2020. Q: Will lift tickets be available to ski or ride in the Early Season? Q: When will I be able to make my reservations for the season? If you purchase an Epic Pass or Epic Australia Pass, you will have unlimited access to the largest ski resort in the Southern Hemisphere, plus world-class resorts in the U.S. including access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City & more! Epic SchoolKids enrollment is now closed for the 2020/21 season. As a pass holder, you should only book week-of reservations for days that you plan to use. NOTE: To ensure we accommodate those who are looking to make a reservation, you will not be able to cancel or change your reservations until Nov. 17. The Epic Australia Pass will remain on sale until Sunday 12 July 2020 for $889 for Adults, $499 for Students and $685 for Seniors. As such, reservations will be required every day of the season at every resort for all guests. These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. Senior Passes. Please see Epic Coverage Terms and Conditions for more information. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). With ski season upon us and reservations required at many resorts, multi-resort passes like the Epic Pass are a great way to ensure you get your ski days in. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Pass holders will be able to make as many reservations in Early Season as available, based on capacity and pass access. Can I rollover my credit to the 2020/21 season? While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. You can also reset your password in "My Account," by using the forgot password link. We’ll guide you through the steps of finding your account. Then proceed to make new reservations, as your pass type allows. Keystone is the first resort to open, on Nov. 6. *All reservations for early season are dependent on terrain availability and may be cancelled if there are limitations based on weather conditions. Your pass number was included in your purchase confirmation email, when you bought your 2020/21 pass. A: There will not be a waitlist, however you can check back regularly to see if reservations become available for the day(s) you wish to use your pass. From Perisher, Falls Creek and Hotham, thank you for working with us to keep our season safe, thank you for challenging us and thank you for giving us the tools to provide a safe and memorable winter. We will provide further details in late November on how to submit a refund request. Only the Priority Reservation Days for the core season reserved by December 7, 2020 will be eligible for Epic Coverage protection (if you do not select Core Season for your Epic Coverage protection preference). In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7th, 2020. We would like to show you a description here but the site won’t allow us. Q: If I want to ski or ride in the Early Season (opening day to Dec 7), when can I start booking reservations? In the event that the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritises pass holders. If you can’t reserve your Priority Reservation Days by Dec. 7 because they are unavailable; and you haven’t used your pass, you can request a refund. We strongly recommend purchasing your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale. Terms and conditions apply. Reservations may be spread across multiple resorts or at one resort only, depending on the access of the pass purchased. To help you navigate our site on the busiest days, we've implemented an online waiting room. Q: What lift access capacity constraints will be in place for the 2020/21 season? You can reserve as many days as your pass type and availability allow. A: For the 2020/21 season, you will only be able to make a reservation to ski at one resort per day. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). Last chance to get your pass this season. A: Buddy tickets and Ski-With-A-Friend tickets will be available for purchase in My Account beginning December 8, 2020. A: We are focused on the upcoming winter season and ensuring a safe ski and ride experience. Pass restrictions and blackout dates apply. Passes go off sale Dec 6. Pick the days you want, based on what your pass type allows, Choose the pass holders in your account that are going with you, Enter your contact details and press "complete reservation". Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Passes go off sale Dec 6. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. Reservations are open now. If you purchase a lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Q: Will there be a waitlist if there are no reservations for a day I want to use my pass? For increased flexibility all winter long, we have relaxed our lodging booking and cancellation policies. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Q: Will I need a reservation for night skiing? A: Daily lift tickets will be available for advance purchase starting December 8, 2020. These daily lift tickets will only be available during the Core Season if capacity allows at the resort. A: Booking a reservation will turn your pass access on and off for that day, so there is no need to bring anything but your pass to be able to access the mountain as usual. Password issues? A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. A: Pass holders with an Epic Day Pass with 1 through 7 days may reserve as many Priority Reservation Days as their pass allows. EPIC MOUNTAIN EXPRESS: Epic Mountain Rewards pass holder discount on transportation can be redeemed online or over the phone by calling (970) 754-7433. Need to find your pass number? Q: If I’m enrolled in the Auto-Renew program, does the reservation system impact me? Passes go off sale Dec 6. Q: Do I need to book a reservation for a child skiing on a 4 & under pass or Tot Pass? A: If you are unable to book your preferred Priority Reservation Days during the initial booking window from November 6, 2020 through December 7, 2020 you will have the option to receive a full refund for your pass and rollover all or a portion of your 2019/20 pass holder credit to the 2021/22 season. You will be able to cancel your reservation by going online at epicpass.com or on our resort sites in your "My Account" profile. Q: I am currently enrolled in Auto Renew; may I opt out? If you can't secure your Priority Reservation Days by Dec. 7, and you haven't used your pass, you can request a refund. Epic Pass Otherwise. A:  It is important that you make sure your account is ready to go. Q: What if I am not satisfied with the Priority Reservation Days I was able to make? Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. Q: Does Telluride require reservations for qualifying Epic Passes? Protection against: For more information please visit our Epic Australia Pass Frequently Asked Questions. We want to provide assurance to our guests that we will do our very best to manage crowding at all times – be it a holiday weekend or the unpredictable powder day. A: The type of pass you purchased will determine the number days you will be able to reserve. New refund deadline date. Missing household members on your account? A: Pass holders may reserve days at any Vail Resorts’ owned and operated North American resort based on the access of their pass. © 2020 Vail Resorts Management Company. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Epic SchoolKids passes require reservations to ski. 4), when can I start booking reservations? No lift tickets will be sold at the ticket window in resort. Or don’t see your 2020/21 pass in your account? From November 6 - December 7, pass holders have priority access to make reservations for the Core Season before lift tickets go on sale on December 8. A: A mountain access reservation is included with the purchase of a ski school lesson. See the Epic Coverage Terms and Conditions for more information. Last chance to get your pass this season. A: No. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Don't wait, Epic Pass Prices go up $100 on Nov 22. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Q: What happens if I miss my reservation? We can’t wait to see you on the slopes soon! Lock in up to 7 days of reservations before the Core Season even starts. A: There is no additional fee to make or cancel reservations. You can book as many week-of days as your pass type and availability allow. Q: What if I purchased my pass and none of my preferred days are available? Pass holders are reminded that reservation availability is not guaranteed as the resorts are operating at approximately 50% of normal capacity due to COVID-19 capacity constraints and limited snow cover. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Can I decide last minute that I want to ski? If you do not see your current 2020/21 pass in your account, ensure you reference your 2020/21 purchase confirmation email to determine what email was used to purchase your current pass(es). Excitement is high, and we anticipate our reservation system will be busy during these first few days. Additional days may be reserved once a day is used to maintain a total of 7 Priority Reservation Days at one time, or up to the maximum remaining days of access on your pass. Excitement is high, and we anticipate our reservation system will be busy during these first few days. Pass Holders can now reserve their Priority Reservation Days for the core season. Q: If there are no reservations available on a day I want to ski or ride, could one become available to book later? Last chance to get your pass this season. A:  The deadline to opt out of Auto Renew for the 2020/21 season was September 13, 2020. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Pass holders also have exclusive early season access, starting on November 6, as our resorts start to open for the 2020/21 season. As a result, you only need to bring your lift ticket as you normally would to access the mountain. Additionally, general pass holders will be able to make as many reservations in Early Season and week-of reservations as available, based on capacity and pass access. Don’t forget, during the season, you will also be able to reserve as many week-of reservations as your pass type and availability allow. You cannot change a reservation to a different resort on the day of your reservation. A: No, reservations are non-transferable from pass holder to pass holder or lift ticket holder, or from one resort to another. Reservations are open now. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. Q: Will daily reservations be required for skiing and riding in the Early Season? Do I need to do anything prior to making a reservation? Click here to reset your password. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Visit here for more information. Please note, if you opted out of Auto Renew, you will not receive a rollover of any potential 2019/20 Pass Holder credit. To view a list of opening dates and when early season inventory will be available for each resort, click here. See the Pass Holder Reservation System page above to view all details. A: Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. Passes go off sale Dec 6. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. To ski on opening days, inventory will be released on the Wednesday before a resort opening, i.e. Pass holders are reminded that reservation availability is not guaranteed as the resorts are operating at approximately 50% of normal capacity due to COVID-19 capacity constraints and limited snow cover. Lock in your Epic Australia Pass for only $899 for Adults, $499 for Students (up to year 12) and $699 for Seniors (65 years and over). Last chance to get your pass this season. Q: If I’m a Canadian resident, may I reserve days at any of Vail Resorts’ owned and operated resorts in the United States? A: For your safety, we are managing on-mountain access this season. View them here. A: This winter season we will be implementing a reservation system to manage the number of guests on mountain across our 34 North American resorts. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. We designed this exclusive month-long booking window to accommodate our Pass Holders' requests, and we are confident that you will be able to reserve your days for the core season before lift tickets go on sale Dec. 8. PASS HOLDER RESERVATIONS ARE NOW OPEN | Reserve Your Days ... Epic Australia Pass. Passes go off sale Dec 6. Pass and card holders with a 10-Day EDGE Card or 8 to 10-Day Whistler Blackcomb Day Pass will be able to reserve up to 7 Priority Reservation Days at one time. A: Once you cancel a reservation, you may immediately rebook a new reservation. All Rights Reserved. As such, reservations will be required every day of the season at every resort for all pass holders. These week-of reservations do not reduce your maximum number of 7 Priority Reservation Days. You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts to pick up the ticket. A: 2020/21 pass holders can start making reservations online beginning November 6, 2020, for our Core Season (from December 8, 2020 to Easter, April 4, 2021). Epic Mountain Rewards 2020/21. The reservation system is exclusive to Pass Holders through Dec. 7 and is now live. Reservations are open now. Experience Snowbasin, Utah on the Epic Pass Without Reservations. You will not be able to reserve same day reservations at more than one resort. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. In the event that the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritizes pass holders. The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. Q: What are the opening dates for each resort? A: In order to give our Auto-Renew pass holders time to learn about this new system and to plan their winter season, the deadline to opt out of auto renew was extended to September 13, 2020 before your down payment charge was made. Week-of reservations in the Early and Core Seasons do not count against your Priority Reservation Days. The Early Season is exclusive to Pass Holders, but reservations are required to help us keep you safe. Reserve Priority Ski Days: For increased guest safety, Epic Pass resorts are requiring pass holders to reserve ski days. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. If you are having any trouble, use our chat feature online at epicpass.com in the “My Account” section of our website to have one of our pass experts assist you. Auto Renew. Senior Passes. If you try to reserve days online with this pass, you may receive an error "NO VALID PASS," this is only because these passes do not require a reservation. Q: I bought my pass before I knew you would need a reservation to use your pass. A: Yes. Q: How does Early Season skiing work with reservations for EDGE Cards? Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. To view a list of opening dates and when early season inventory will be available for each resort, click here. A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. Q: Can I ski two resorts in the same day? To help you navigate our site on the busiest days, we've implemented an online waiting room. Please note that access to Whistler Blackcomb from the U.S. must adhere to any border closures and restrictions by the Canadian government. Last chance to get your pass this season. If you need to add Family members to your account, please add them within “My Account” or by contacting our pass experts at (970) 754-0005. For your safety, Vail Resorts will be managing how many people are on our mountains this season and implementing a reservation system that prioritises Pass Holders. 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