I am unable to send MMS while I am connected to WiFi. Also, I did check for the transcript and did not find any email transcript from Sprint. Journeyman ‎03-10-2020 09:22 AM. It just spins and nothing happens until I get in cellular service range. Unable to Send or Receive MMS over WiFi after Android 10 update. Disclaimer: I have an unlimited data plan so I am okay with having mobile data on all the time. Apps that require Wi-Fi have no problem doing their thing, but the native Samsung messaging app for some reason will not utilize the Wi-Fi calling to send MMS's when it did before the last update. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. Hope this helps. Before the 8 series and after the 9 series, one can send MMS over wifi. Send pictures over WiFi via SMS using Go SMS Pro. ‎03-10-2020 09:22 AM. I agree!! I got a different error message, but same symptoms. Hi, I don't recall all of the steps which is why I did not post. This feature was off on my phone but once I turned it on, it solved my issue. MMS over wifi works perfect with stock Android Messages app. Hope this helps you or anyone who is having this issue. By Amelia | September 16, 2020. Press question mark to learn the rest of the keyboard shortcuts. I have a Samsung Galaxy S9 Plus. Change the other fields as below. 0 Kudos Reply. It is only when I have a cellular signal my MMS messages go through. Close. I'm really disappointed. ATT, Sprint - MMS, delayed to Sprint up to 12hrs ATT, Sprint, Google - MMS, delayed only to Sprint … Essentially, the devices are supposed to drop back to mobile to authenticate who you are and send/receive the MMS. I wish VoLTE was the issue because that would be an easier fix, but this has been an issue for the Note 8, Note 9, S8, and S9 since November 2019. Then your phone must have been set to turn off mobile data while on Wi-Fi, it has an option under its settings that allow mobile data to be enabled momentarily when MMS are sent or received. 1. In April & May 2020, Sprint updated the logic on many phones to prefer Cellular Networks over Wi-Fi. Our Community is BACK!! But the Google Messages app will not download or send out MMS messages when connected to wifi. Sorry that I don't clearly remember the error message. Before the 8 series and after the 9 series, one can send MMS over wifi. SprintUser_Bob. My work area is such that it gets no cellular signal at all and I can only send or receive messages via WiFi. I am unable to send MMS over my WIFI which is 5G (Airbridge). Sprint offers wireless voice, messaging, and broadband services through its various subsidiaries under the Boost Mobile and Open Mobile brands. @SprintUser_Bob, I could see where this might not work in your situation given that you have poor cellular signal within the hospital. The issue is under investigation. It used to work under wifi-calling but since the switch to VOLTE, you have to have active cell coverage to send and receive MMS. If sending and receiving pictures over WiFi is is all you need, then there are some other apps as well to do that for you. Our Community is BACK!! Did anyone ever find a solution to this issue? You didn't need a cellular signal as the app would automatically use WiFi to send MMS texts. 0 Kudos Reply. I cannot go to the message, and tap download as that does nothing. Unable to Send or Receive MMS over WiFi after Android 10 update. It is only when I have a cellular signal my MMS messages go through. Probably will have to leave. Being able to send and receive group texts and MMS over wifi is paramount because in my business I have no cellular signal and rely on wifi for all communications. Mark as New ; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎03-10-2020 09:22 AM. ‎05-23-2020 06:20 PM. I have gone thru all my settings and I have yet to come up with a solution. Your device is just able to see the cellular network has a good enough connection to support voice calls. Thank you. User account menu. Log in sign up. I cannot receive incoming text messages Whatever we can do let us know! Sprint is an American telecommunication company that is now brand with T-Mobile for wireless and internet services. @bernajosep17086  thanks for trying. Is there any knowledgeable super user that can help me? Check your setting and make sure it's on. They say they have, yet only those 4 devices are affected. I am just curious if you had the same problem that I did. I've been with AT&T for over 15 years and after one of the updates some time back none of the phones in my household can send or receive MMS messages with wifi on. No roaming. 2. So after spending several hours I think I found a solution that worked for me and I wanted to share it with you. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS … T-Mobile today announced that it has closed a deal that divests Sprint's pre-paid businesses, including Boost and Virgin Mobile. I just tried only all those models from our phone room and they all were able to send MMS to each other while on wifi. Yes, I think that it is the same or a very similar issue. Always a problem for me. in Galaxy S10 04-28-2020; Samsung s9 Android 10 Sprint/Verizon - Receiving/Sending Group Text Messages (MMS) over Wifi in Galaxy S9 04-26-2020; Samsung s9 Android 10 Sprint/Verizon Network - Receiving/Sending Group Text Messages (MMS) over Wifi in Galaxy S9 04-23-2020 They say they have, yet only those 4 devices are affected. Disable Compatibility view, upgrade to a newer version, or use a different browser. They also raised all my rates....wondeful! I do wish that I had written down all of the steps they had me perform. Log in sign up. ‎08-11-2020 03:47 PM. Archived. I have a Samsung Galaxy Note10+. I cannot receive incoming text messages Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. Unable to Send or Receive MMS over WiFi after Android 10 update. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. 0 Comment. We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. 3. Sprint APN settings 2020. I tried removing the sim card. PM me your problem address and one of the phone numbers and I will check. r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. unless I am on 3g. Do you have WiFi calling enabled? See Wi-Fi Calling FAQ's: Does Wi-Fi Calling Support Messaging (SMS & MMS)? This only happens when I am connected to the WiFi calling feature and have NO mobile service. Wifi and MMS are such ubiquitous features that to sell a product that can't MMS on WiFi makes your company and product look inferior. We are telling Samsung to make the protocol the same as you have post 9 series. Remember, this only started AFTER the upgrade to Android 10 and worked just fine with 9. 4. There's also the issue that this phone doesn't seem to support Calling Plus like the lady in the store indicated when I bought it, but that is another issue. I have a Pixel 3 using the stock Messages. They said yes i will be able to. This network is also an internet service provider – originated in Overland Park, Kansas. To use MMS or internet service through any mobile network, one needs … So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. If I have that, then I will post. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. recommended this. Did not want to miss a step and cause anyone more problems than they already have. Your implementation of VO-LTE broke it. Nonetheless, it will still be interesting to know if you find any improvements when you go back to work on Monday with this setting enabled. SMS Messages are unaffected. Highlighted. Reply. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. This creates a whole different issue because many people forget to turn their Wi-Fi back on after being forced to turn it off. We would really hate to see you go! The fight continues. I can't speak to TMobile or Sprint, but I have MMS working over WiFi on Verizon prepaid. Having Voice over Data turned on or off doesn't affect the issue. xda-developers Sprint Samsung Galaxy S 4 Sprint Samsung Galaxy S 4 Themes and Apps MMS Over WIFI Messaging by Blaises XDA Developers was founded by developers, for developers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ‎06-07-2020 11:06 AM - last edited on ‎06-09-2020 01:06 PM by SamsungAdam. Close. It was the fourth-largest mobile network operator in the United States and served 54.3 million customers. Posted by 1 year ago. Will try and text. I get a "Data tethering connection" error notice. Before the upgrade, when using the native Samsung messaging app, any MMS texts would be sent as long as WiFi calling was enabled. Submit to XDA Portal Quick Reply Reply. Press question mark to learn the rest of the keyboard shortcuts. @bernajosep17086 If you do have the transcript of steps and can post it, that would be great. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. I was told Sprint is aware of the problem and an update is coming soon. I am unsure why this is the case. From my experience,  I have to turn off my WiFi and send as mms through cell service. I have gone thru all my settings and I have yet to come up with a solution. Unable to Send or Receive MMS over WiFi after Android 10 update. I've Switched to sprint about a month ago and when I switced I asked them if I will be able to send and receive MMS over wifi because my house is a dead zone. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. If not, I think I needed to do that first (this requires a data connection to initiate). After 60 minutes of idle time, hotspot may automatically turn off. Google user. For Android devices, messaging is supported in Wi-Fi Calling mode even if there is not any coverage from the Nationwide Sprint Network. Rich Text; HTML; Preview; Quote. And thanks, Journeyman. I know it isn't using data because I have 0 bars at my house. When I turn off Wifi, i get the messages instantly. If you tap on the number 7 times it will enable the developer settings. (Upon First opening the app it will prompt you with a blue bar at the bottom of the screen. unless I am on 3g. I am currently using a Samsung Galaxy S10 Lite (unlocked model) on the Sprint Network. Topics: Functionality ; Galaxy note 8; Galaxy Note Phone; Note 8; Note 8 problem; note 8 update; note8; note8 problem; Software update; Texting; Update; 2 Likes Share. Journeyman In response to SprintUser_Bob ‎03-11-2020 11:32 AM. Samsung s9 Android 10 Sprint/Verizon Network - Receiving/Sending Group Text Messages (MMS) over Wifi Problem Resolved (sort of...) - Before the Android 10 update, i would always send/receive Group Text Messages (MMS) over Wifi just fine. Not sure why there seems to be so much inconsistencies with the Sprint CS solutions/response. My work area is such that it gets no cellular signal at all and I can only send or receive messages via WiFi. Everytime I'm connected to WiFi, my cellular data gets turned off, therefore not allowing me receive or send MMS until I disconnect from WiFi. 1. Messaging apps like WhatsApp have no problem sending MMS's wherever I am in the hospital, but when I use the native Samsung messaging app, which is my preference, I have problems when I need to send group messaging or an MMS. Sprint told me something about it in the middle of updating network settings But I know it more than that. Prior to the latest update, probably 2 to 4 weeks ago I was able to send and recieve MMS messages while on the phone as long as I was connected to Wi-Fi. This only happens when I am connected to the WiFi calling feature and have NO mobile service. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report … Is there any knowledgeable super user that can help me? User5280. Enable the "Mobile data always active" feature and you're all set. Once developer settings are enabled navigate back to the your list of setting and scroll until you get to the developer settings. Sprint MMS 4G LTE APN Settings for Android. They obviously have no intention of fixing it. Since after the update, that broke. She was awesome. MMS over WiFi did not, however, work for me on Cricket. Highlighted. I work in a hospital where the cellular signal is very poor or non-existent in certain areas. I get a "Data tethering connection" error notice. I just switched to sprint and purchased a new Android SmartPhone. *********************************************************. @j2011c Thank you for that fix though I am not sure that fix is going to work for me. User account menu. We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Yes it is, however the issue is THAT IT DIDN'T USED TO BE. All seemed to go smoothly with the upgrade until I noticed I am unable to send or receive MMS when connected to WiFi calling. I was no longer able to receive or send MMS while on the phone. Hi, I just upgraded my phone and I am encountering this issue now. I guess that my point was that there are Sprint employees who are aware of the problem and they have a solution, at least in my case. ‎03-10-2020 09:22 AM. 4. ‎01-25-2020 06:46 PM. obviously you haven't read all my previous posts. However, when Wifi is on it still uses the WiFi data over cellular data except when an MMS is sent or received. Not soon enough for me. - Just to make sure, I swapped my Sprint Sim Card back into my phone and yep, Sprint Sim Card/Network will not allow Group Text Messages (MMS) to be sent over Wifi… My phone stop sending MMS over Wi-Fi about 9 months ago. Remember, this only started AFTER the upgrade to Android 10 and worked just fine with 9. MMS over WiFi. MMS over WiFi. If the coverage were to worsen, then Wi-Fi Calling will handle the call. Some kind of update went out about a week or two ago and the text app I'd been using stopped allowing MMS over WiFi. Data deprioritization during congestion. Here is the fix: STEP 1: Download Textra. I know other Spirit people with other phones that don't have this problem. And every time I use Android, I encounter this issue. Journeyman In response to Sprint_Khoury ‎05-13-2020 02:14 PM. The familiar yellow logo of what was the fourth-largest U.S. wireless company will be taken down from the stores that … I will be sure to tell Samsung. However, since switching to this new phone I am unable to send or receive MMS over WiFi like I could on my Note 3. The app worked fine up until a few days ago (for me anyways). Just got new updates from Samsung......most have helped. I have horrible reception in my neighborhood/general part of town I'm in - I'm roaming 75% of the time, so it takes a while to send/receive MMS using data. There are many mobile networks in the world and sprint is also one of them. Archived. Good luck! Cannot download messages or pics, or send or download MMS, … @Missy2121 , I have been having to turn off WiFi everytime I receive or send an MMS, which is extremely annoying. Sprint has written us off, there is no fix or one coming. There should be something called 'Builder Number'. SD video streams up to 480p, music up to 500 kbps, gaming up to 2 Mbps. I love everything else about my phone so much that I was in denial that the problem is as bad as it is, but at this point it affects me at least ten times a day. Whenever I have a MMS chain come through, the notification just says "MMS message ready to download." Now after a month, coutless hours with sprint customer service I am still unable to send or receive MMS over wifi. However, I will apply the fix but I will have to wait till Monday to see if it works. Customers who use more than 50GB of data during a billing cycle on unlimited will be deprioritized during times & places where the Sprint network … LOL...Wrong is such a strong word. When I'm on WiFi, I cannot download MMS messages, at all. 1. Sprint directed me to Google. I can make calls and regular SMS texts just fine over Wi-Fi, but MMS fails to send and receive. r/Sprint: **As of April 1st 2020, Sprint is now part of T-Mobile** News, discussion, user feedback, phone updates, tips and tricks, technical … Press J to jump to the feed. The Go SMS Pro app lets you send pictures over WiFi via a SMS, costing you even less than the price of a MMS. I switched to Android messages and have been trying to fix this issue. Unable to Send or Receive MMS over WiFi after Android 10 update. With this new OS, Calling Plus/WiFi calling was replaced by WiFi calling and voLTE. I have the most recent firmware on my PH-1 which enabled Wi-Fi calling on Sprint. Not sure if I have a setting messed up but it will send perfectly fine when I am not on Wi-Fi. Disable Compatibility view, upgrade to a newer version, or use a different browser. - I'm able to send/receive normal text messages as well as Group Text Messages (MMS) over Wifi on the Verizon Sim Card just fine. Highlighted. Tel864. Re: Unable to send or Receive MMS over wifi on Galaxy s20 5g (Sprint) ‎08-17-2020 06:16 AM - last edited on ‎08-17-2020 08:25 AM by SamsungRei My girlfriend and I were out of town this weekend and we were at this resturant where we both didn't have great service. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. SprintUser_Bob. STEP 2: Set Textra as the Default SMS/MMS application. I will see if Sprint emailed me a transcript of the chat session. Noticed this when sending group messages to a couple friends, Sprint carriers received the message late. We are telling Samsung to make the protocol the same as you have post 9 series. When I am in these areas, I have Wi-Fi and have my Wi-Fi calling turned on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. With the default Android messaging app I was never able to send or MMS over wifi. Most likely intentional to force you to use their data. So here's the latest bug I am experiencing after my SG9 was upgraded to Android 10 OS. Wrong, my S10 and S20 AND iphone 10 & 11 ALL do the same thing, i needed a good laugh today...and THIS...this gave me that laugh..thank you, you should probably ask him why he believes the problem is what he said and what exactly his background is with Sprint aside from being the site manager. I have the same issue on my brand new Samsung Galaxy Note 20 Ultra. The fight continues. Sprint is also an American telecommunication company which mainly provides wireless services to its customers. For iOS devices, messaging is still handled by the Nationwide Sprint Network. RCS Messages are unaffected. I have a Samsung Galaxy Note10+. Hours of Operations are 7AM - 8PM CST. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content ‎05-23-2020 06:20 PM. Hours of Operations are 7AM - 8PM CST. The solution I found is that if you enable the developer settings, there is a function that allows you to keep the cellular data on while WiFi is on. My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. The whole thing was, of course, a key part of T-Mobile's bid to merge with Sprint.Jul 1, 2020 Tmobile is owned by dish and has acquired Boost mobile. I am not sure your fixed will work for my problem but it's definitely worth a try. And I do understand your hesitancy to post without being 100%. It seems that MMS can only be received or sent while on cellular data. Unable to Send or Receive MMS over WiFi after Android 10 update. Sprint is about to vanish. Essentially, the devices are supposed to drop back to mobile to authenticate who you are and send/receive the MMS. Posted by 11 months ago. Can't receive MMS messages over WiFi. I do recall chatting with the Sprint CS Rep Christina B. Navigate to 'About Phone' under your settings and then select software information. I am using the native Samsung messaging app and I am able to send and receive all types of messages, SMS and MMS when I am using the 'Chat Messaging" feature,  However, when it defaults to regular messaging, I can send and receive just regular SMS texts and not MMS texts. Not sure why all of the CS Reps are not aware of the steps to resolve this. I am using the native Samsung messaging app and I am able to send and receive all types of messages, SMS and MMS when I am using the 'Chat Messaging" feature,  However, when it defaults to regular messaging, I can send and receive just regular SMS texts and not MMS texts. If Android has already set values for MMS 3 for any fields below leave them. 4. This may result in the appearance of Wi-Fi Calling no longer working. I was disappointed when realizing that MMS picture messages would not send over WiFi natively. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. Maybe it doesn't work for all of the different types of phone devices that were affected. If you are having that issue on 4 different phones at the same location on the same wifi, the only thing I can immediately think of is the cell service is non-existent for the phone to drop down too to send/receive MMS. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎03-10-2020 09:22 AM. Problem: Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work. Were you able to send an MMS using Wi-Fi calling before this problem and since the update to Android 10 unable to send now? Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. I ended up using a 3rd party app and now that's not working due to some new updated regulations. That's a shame, I preferred the Google app over the others but sounds like it's not an option anymore. Tested the following, all was done under the following conditions: Cell only, no wifi calling. 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Switched to Android 10 update have yet to come up with a solution can. Because many people forget to turn off my WiFi which is 5G ( ). And make sure it 's definitely worth a try have gone thru all my previous posts share it you... This problem and since the update to Android 10 OS WiFi via SMS using SMS., all was done under the Boost mobile and Open mobile brands just able to receive or out...
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