Can I serve as many drinks as a customer wishes during and after a main meal? Regular updates for the Scottish tourism industry, Regular updates for the Scottish events industry, Loch Lomond, The Trossachs, Stirling & the Forth Valley, Scottish Clans and Historical Figures funding, what the new normal will look like for the tourism industry in our webinar section. Is there a health check when arriving in Spain? Staff whilst in any communal indoor area must wear a face covering. Apart from reasonable finishing off (i.e. What is the criteria for defining an outdoor structure from an indoors space? A: Yes, where an individual is on the premises for any length of time they should be asked to provide details in the event that they are required for contact tracing purposes. Another alternative would be to increase the distance between tables to 1.5m which will allow for the customers to move in and out of their seats without bothering neighbouring tables. Read the, A. Q. Health Protection Scotland (HPS) have provided COVID-19 information and guidance for general (non-healthcare) settings which reiterates that people should not travel if they exhibit any COVID-19 symptoms. A number of the measures above may need to be combined, depending upon individual premises. Tourism and events Coronavirus Statement given by Tourism Secretary Fergus Ewing to the Scottish Parliament, Edinburgh. In Level 4 visitor accommodation is closed. This really is a moment for change. Visitor attractions are closed in Level 4 areas. face coverings, enhanced hygiene, physical distancing, no crowding or encroaching on thoroughfares and no food or drink may be consumed when not seated at a table. Other systems are being considered to help with this process and further advice will be provided in due course. Yes, it should be clear that what is being ordered constitutes a main meal even if being ordered by one person. out more about cookies, Culture, Tourism and Major Events Directorate, Collection of personal data - privacy notice (, Test and Protect Hospitality poster - A3 - guidance on providing contact details (, Test and Protect Hospitality poster - hospitality poster A3 - guidance on providing contact details (, Hospitality guidance (full) – A3 – guidance to public on enjoying hospitality settings safely (, Hospitality guidance (full) – A4 – guidance to public on enjoying hospitality settings safely (, Hospitality guidance (short) - A3 - guidance to public on enjoying hospitality settings safely (, Hospitality guidance (short) - A4 - guidance to public on enjoying hospitality settings safely (, Contact Tracing - test and protect data collection and sharing - legislation DPIA - August 2020 (, current rules of limits for households mixing for each level, Scottish Government travel between Scotland and the rest of the UK. Scottish Enterprise business helpline Any business in Scotland seeking further general advice should contact the dedicated Scottish Enterprise helpline on 0300 303 0660. Customers who are served at the bar should be directed to return to their seat and not to drink at the bar. Updated operational guide section on toilets to include link to recent guidance. All travellers arriving in Spain by air or sea will … Yes, all pre-existing mitigating measures remain and should continue to be implemented. A. The latest insights into how COVID-19 has impacted tourism businesses and industry across Scotland. When customers arrive, it would be helpful to have staff manage expectations of customers as to the duration of potential alcohol consumption after the meal has concluded, and to underline that under the current Level Two requirements the consumption of alcohol is secondary to the consumption of the meal. Further information is available from the Managing Our Waste website or businesses should contact their local waste operator for further advice. Coronavirus: Tourism in Scotland could reopen by mid-July Scotland's tourism businesses, including pubs, hotels and restaurants, have been told to prepare to reopen on 15 July. 00:06, 17 NOV 2020 Leading Aberdeen business hotel goes into liquidation with the loss of 68 jobs Regent Road A. Crisps, nuts and similar “bar snacks” would not constitute a meal. A. A. We cannot give absolute guarantees of exemption from a request to self-isolate but mitigations are taken into account. Work is still underway on this issue but the current situation with increasing infection rates and the need for further measures means this is going to take longer than initially envisaged. If it is necessary for orders to be placed at a designated indoor area, then this should be carefully managed with only one person entering at a time and with service then delivered to table outdoors. Q. For example, picture rounds could be shown on the television rather than providing teams with a sheet, participants encouraged to bring their own pen and papers returned at the end of the quiz rather than at the end of each round as this will reduce the need for customers to move around the premises. This may mean a relaxation of measures or a tightening of measures depending on the new level. The service of alcohol should not be offered to anyone who has not ordered food. No, the intention is to ensure people are not using indoor premises during restricted hours to reduce the risk of transmission – this would be incompatible with the policy intent. Examples of measures that would be deemed to be acceptable include: The above list is not exhaustive. One of the top visitor attractions in Scotland, it usually sees 10,000 people a day through its gate but it had just 148 visitors on Monday. A main meal would typically be something more than a mere snack - such as a plated meal, usually (though not necessarily) eaten with cutlery, and could include a substantial filled sandwich or panini served with a side such as salad or chips, or a “soup and a sandwich” style meal, as well as other more substantial meals which may have more than one course. If you are a hospitality premises in a Level 4 area you are required to close, bar for limited exceptions around life events. The use of markers either on the wall or ground identifying where an individual should stand is encouraged. Do all individuals have to purchase a main meal to be permitted to buy alcohol or can one person per table? For Level 4 areas, what is the position in regards to receptions for life events i.e. The tourism industry has been massively affected by the spread of coronavirus, as many countries have introduced travel restrictions in an attempt to contain its spread. It is strongly advised that the decision making process be documented. A: The provision of mitigations such as Perspex panels will be taken into consideration during the risk assessment undertaken by the contact tracer. An expert advisory group is taking forward this work that includes acoustic experts, industry body representatives and local and central government partners. At Levels 2-3 darts should not be played. As you start to explore Scotland again, keep an eye out for the 'We're Good to Go' logo which will show you tourism businesses who are working hard to adhere to government and public health guidance, and have carried out a COVID-19 risk assessment to check they have everything in place to reopen safely. Where this is not possible then it will be necessary to refrain from darts play at this time. This section collates the latest Coronavirus (COVID-19) information and advice for tourism businesses, including reopening guidance. If necessary, external queuing should be organised in a way that facilitates physical distancing. A:  Where possible some form of separation should be put in place, this could be in the form of a screen or a planter. Staff whilst in any communal indoor area must wear a face covering. The same rules apply to all types of accommodation, whether a campsite, yurt, railway carriage, treehouse or castle. Where installing physical separation measures, such as screens, care should be taken to ensure that these items do not become a hazard in themselves. A: The exemption applies across the premises. Guidance for the tourism and hospitality sector, including procedures for staff and customer safety and an operations checklist. Read the current rules of limits for households mixing for each level. The Glenkinchie Distillery in the Lowlands region of Scotland is open again for tourism, subject to COVID-19 restrictions, after completing a major tourism upgrade by parent company Diageo. As previously, the operability of pool and gaming machines is linked to the status of related premises where these services are a primary activity i.e. Advice to self isolate changed from 7 days to 10 days. We have prepared this in cooperation with Environmental Health Officers and industry. In level 4 essential only, e.g. Gov.scot uses cookies which are essential for the site to work. In order to provide bar meals you would need to have this activity (or “restaurant facilities”) within the operating plan of your premises licence. Are premises that ordinarily only serve drinks (wet-bars) required to close by law? A: Yes, provided that similar additional control measures are in place within the external area. This may mean a cancellation but may also be a rebooking for numbers that comply with the new rules. Can people order and wait on premises? We expect this to happen and people to be sensible. Q. Added statutory guidance for the hospitality sector. The positive effect of the Covid-19 pandemic on adventure tourism in Scotland and emerging global trends will be explored at a yearly event next … work-related use can continue. Government will be clear about what date the new arrangements take effect. A. Yes, people are free to consume alcohol in private in hotel rooms. Q: What do I need to do as a business to ensure this rule is being followed properly? Q. How do I ensure I am meeting the requirement to only serve alcohol with a main meal? At Levels 2-3 darts should not be played. Those living in Level 3 areas can still take day trips and visit attractions in their own area. Where any of these conditions cannot be met then these services should be withdrawn. Residents should also be advised to use shared rooms one at a time with cleaning and ventilation in between (e.g. This measure is being kept under review and further advice will be provided in due course. A. As it becomes available, it will be updated with the latest information to support you through this challenging time. The requirement for businesses to take reasonable measures to ensure that the required distance is maintained between persons on its premises or people queuing for the premises still applies, so numbers inside should continue to be limited and queues should continue to be well controlled. Businesses should ensure that they communicate the requirement to serve alcohol [as ancillary to/with] a meal to customers as best they can. Can people bring in alcohol from the supermarket to their hotel room? Updates to Overview, Hospitality statutory guidance and FAQs pages following announcement temporary restrictions coming into force from 9 October. 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